Privacy policy

Houston Aqua Privacy Policy

Effective Date: January 1, 2023

At Houston Aqua, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website houstonaqua.com and make purchases from our store. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: When you register on our site, place an order, subscribe to our newsletter, or use our Live Chat service, we may collect the following personal data:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (processed securely through third-party payment processors)
  • Order details

Automatically Collected Data: We may also collect information automatically as you navigate through the site. This information may include:

  • IP address
  • Browser type and version
  • Time zone setting
  • Browser plug-in types and versions
  • Operating system and platform
  • Information about your visit, including the full URL clickstream to, through, and from our site (including date and time)

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: To process and fulfill your orders, including managing payments, fees, and charges, and to collect and recover money owed to us.
  • To Provide Support: To respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To Personalize Your Experience: To tailor content and ads, provide social media features, and analyze our traffic.
  • To Send Periodic Emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These security measures include:

  • Secure Socket Layer (SSL) Technology: To ensure that your information is encrypted during transmission.
  • Access Controls: To restrict access to your personal information to those employees, contractors, and agents who need to know that information to process it for us.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers to help us operate our business, such as processing payments, shipping orders, and sending emails.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You have the right to request that we correct any inaccuracies in your personal data.
  • Deletion: You have the right to request the deletion of your personal data.
  • Objection: You have the right to object to the processing of your personal data in certain circumstances.
  • Data Portability: You have the right to request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at support@houstonaquallc.com.

6. Cookies

Our site uses cookies to enhance your experience and gather information about visitors and visits to our website. Please refer to our Cookie Policy for detailed information about the cookies we use and the purposes for which we use them.

7. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Changes to Our Privacy Policy

Houston Aqua reserves the right to update or change our Privacy Policy at any time. If we make material changes to this policy, we will notify you by email or by placing a prominent notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: houstonaquallc@gmail.com
  • Address: Houston Aqua, 11660 Westheimer Rd, Houston, TX 77077, USA

Thank you for trusting Houston Aqua with your personal information. We are committed to ensuring your privacy and providing a secure shopping experience.