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We submitted an ordered for 2 set of Full Gold 24K & 2 set of Full Gold 24k Ribbon. Shipment & Delivery longer than expected; but we did received the fish.
We received 12 Full Gold 24k Ribbons; they said they were out of the non Ribbons. It would be great if they inform us first; but they didn't. We didn't mind; cause running a business and having live fish Delivery locally and interstate are not easy.
However, the fish we received almost 50% displayed sickness or dead upon arrival (probably due to Delivery stress). To recap (fish received around 6pm): 1 dead upon arrival, 1 showed sign of lethargic & died next morning, and 3 had tiny hole on the tail.
We thought the fish would thriving and their tails would be alright; but on day 2 & 3, its got worsen. We separated the fish currently and under treatment. I am hopeful.
We love guppy cause it brings back childhood memories; but the fish's condition we received had our emotions ran rollers. Communicated with Houston Aqua Team, and awaiting for their solutions. They seem to be really nice and communicative; would give an update review once solution provided.
Easy communication, products arrived healthy and alive. Will deal with this first time purchase entity again. For you people trying to figure out what I will be turning in next for BAP: Fat chance!
I'm delighted with my order from Houston Aqua. I ordered 18 fish in total. The first order was a trio of Red Dumbo guppies. The most colorful and vibrant females I've ever purchased. Each fish was shipped with care and individually packaged, which makes a huge difference when shipping. Most stores will put different fish from different tanks and can cross-contaminate fish that can become ill during travel, but not Houston Aqua.
My second order was iffy. The koi guppies did not travel well, but Houston Aqua replaced them as soon as they could. Overall, 10 out of 10, I highly recommend it.
Very nice fish and fast delivery , highly recommended
Had some trouble with communication. One fish came sick/injured but died the next day. Left review on their site and THEY DELETED it.
Introducing the Full Gold 24k Guppies, a radiant addition to any aquarium. These guppies boast a stunning, solid gold coloration that shines like 24-karat gold, making them a true standout. Their long, flowing fins add an extra touch of elegance to their already captivating appearance.
These dazzling Full Gold 24k Guppies are sure to bring a touch of luxury to your tank. They are available at reasonable rates and are a must-have for any guppy enthusiast.
Our guppies, aged 3 to 3.5 months, are perfect for easy transport and ready for breeding. Each pair consists of one male and one female, roughly 3CM in size.
At Houston Aqua, we strive to provide excellent service and high-quality products. For any concerns, please contact us during working hours, and we’ll respond within a few hours. Please note, we do not accept claims after livestock enters your aquarium due to numerous factors that can affect their wellbeing. We guarantee the health and quality of our fish and shrimp when shipped to you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
100% Live Arrival Guarantee
💥 FREE Gift Bundle program for member always! 🏆
Free Shipping Over $150*
100% Live Arrival Guarantee
💥 FREE Gift Bundle program for member always! 🏆
Free Shipping Over $150*
100% Live Arrival Guarantee
💥 FREE Gift Bundle program for member always! 🏆
Free Shipping Over $150*
100% Live Arrival Guarantee
💥 FREE Gift Bundle program for member always! 🏆
Free Shipping Over $150*
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